AardvarkHelp Center

Messages & Templates

Configure reminders, manage templates, phone numbers, and sending rules.

Quick start

  1. 1Create your first template
  2. 2Add dynamic fields to messages
  3. 3Get a dedicated phone number
  4. 4Publish and start sending

All articles

Assign phone numbers to team members

Walk through assigning dedicated SMS phone numbers to individual team members so each rep sends from their own number.

Communal phone number

Understand the default shared sending number included with every Aardvark account and its limitations.

Edit a message template

Update an existing message template's content, timing, or recipient settings.

Message sending limits

There are currently no hard limits on message volume, but here's what to keep in mind to avoid fatigue and opt-outs.

Opt out a contact from messages

Prevent specific contacts from receiving SMS reminders by scoping your templates to the right calendars.

Receive message replies

Set up reply forwarding so you get notified when contacts respond to your SMS reminders.

Send reminders by attendee status

Target SMS reminders to contacts based on whether they accepted, declined, or haven't responded to a meeting invite.

Send reminders based on event title or description

Filter which meetings trigger SMS reminders by matching keywords in the calendar event title or description.

Release a phone number

Remove a purchased phone number from your account when you no longer need it.

Send reminders to the rep

Enable SMS reminders for the meeting organizer so reps get notified alongside their contacts.

Country rules on sending SMS messages

Understand international SMS regulations that may affect message delivery, content, and sender ID formatting.

Team member pricing

Each additional user license costs $10 per month, prorated to your billing cycle.