Message sending limits

There are currently no hard limits on message volume, but here's what to keep in mind to avoid fatigue and opt-outs.

1 min readUpdated 2022-12-03easy

There are currently no limits on the number of messages you can send. However, keep these best practices in mind:

  • Avoid message fatigue -- sending too many messages to the same contact can lead to a poor experience.
  • Contacts can opt out -- any contact can unsubscribe by replying "STOP" to a message.

Make sure your template settings are configured correctly so messages only go out when they should.

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